Privacy Policy for Tolman Home Solutions, LLC
Effective Date: April 29, 2026
Tolman Home Solutions, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when you visit our website, https://tolman.pro, or otherwise interact with our business. By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information to provide and improve our services to you. This information falls into two categories: information you provide to us directly and information we collect automatically.
Information You Provide to Us:
- Contact and Estimate Forms: When you fill out our contact form or our estimator quiz, we collect the personal information you voluntarily provide, such as your name, phone number, email address, service interests, and details about your project.
- Project Photos: You may choose to submit photos of your property to help us understand the scope of your project and provide an accurate estimate. These photos are only used for this purpose.
Information We Collect Automatically:
- Website Analytics: When you browse our website, we automatically collect some basic technical information. This includes the pages you visit, the type of web browser you use, and your approximate geographic location based on your IP address. This information is used for analytical purposes to improve our website and is not used to personally identify you.
- Cookies: We use cookies for basic site functionality. Please see the "Cookies and Tracking" section below for more details.
How We Use Your Information
We use the information we collect for the following purposes:
- To Communicate With You: To respond to your inquiries, provide you with estimates, and schedule your home service project.
- To Provide Our Services: To understand your project needs and deliver the services you requested.
- To Improve Our Website: To analyze how visitors use our site so we can improve its functionality and user experience.
- For Internal Record-Keeping: For administrative and business management purposes.
We will never sell your personal information or use it for targeted advertising.
Information Sharing and Disclosure
We value your trust and do not sell, rent, or trade your personal information with third parties for their marketing purposes.
We only share your information with a limited number of trusted third-party service providers who help us operate our business. These include:
- Supabase: Our database hosting provider, which securely stores the information you submit through our website forms.
- Lovable: Our website hosting provider, which runs the platform for tolman.pro.
These providers are only granted access to the information necessary to perform their functions and are contractually obligated to maintain the confidentiality and security of your data.
We may also disclose your information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.
Data Storage and Security
Your personal information is stored on secure servers managed by our service providers. We implement reasonable administrative and technical safeguards to protect your information against unauthorized access, disclosure, alteration, and destruction.
However, please be aware that no method of transmitting information over the internet or storing it electronically is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Cookies and Tracking
Our website uses "cookies," which are small text files placed on your device. We use cookies only for essential website functionality-to ensure our site runs correctly and provides a stable experience for you.
We do not use cookies for advertising, marketing, or tracking your activity across other websites.
You can control or delete cookies through your web browser's settings. Please note that disabling essential cookies may affect the functionality of our website.
Your Rights and Choices
You have certain rights regarding your personal information. You can:
- Request Access: Ask for a copy of the personal information we hold about you.
- Request Correction: Ask us to correct any inaccurate or incomplete information.
- Request Deletion: Ask us to delete your personal information from our records, subject to our legal or contractual obligations to retain it (for example, for project warranty or tax purposes).
To exercise any of these rights, please contact us at tolmaninsulationco@gmail.com. We will respond to your request in a timely manner.
Children's Privacy
Our services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so we can take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top of this policy will be revised. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us:
Business: Tolman Home Solutions, LLC
Address: 450 Vernon Ave, South Barre, MA 01074, United States
Email: tolmaninsulationco@gmail.com
Website: https://tolman.pro