
General Contractor in Boston, MA
Family-owned general contractor based in South Barre, Massachusetts. Licensed (CS-103336), insured, and serving Boston since 1969.
From decks and additions to full custom builds, we handle every step from permits to final walkthrough.
Why Homeowners in Boston Choose Tolman
- Licensed & insured in Massachusetts (CS-103336)
- Upfront pricing, no hidden fees, no surprise change orders
- A+ BBB Accredited, third-generation family business
- Serving Boston since 1969
- Free on-site estimates with detailed written scope
- Full-service project management from permit to final walkthrough
General Contractor in Boston, What You Should Know
Boston Is a Different Job Than a Suburban Renovation
Most of our work happens in Central Massachusetts, where a building permit is a counter visit and a dumpster goes in the driveway. Boston is not that. The regulatory layer is deeper, the review timelines are longer, the buildings are older and attached to each other, and there is usually no driveway at all. None of that makes the work impossible. It makes the planning phase the most important part of the job, and it is the reason a Boston project costs more than the same scope in Barre or Worcester.
Below is how we approach it, written plainly so you know what you are signing up for before we ever quote a number.
Permitting Through Inspectional Services
Boston building permits go through the city's Inspectional Services Department (ISD), not a small town building department where you can walk in and talk to the inspector directly. Most applications are filed online, plans are reviewed by multiple divisions, and depending on the scope the project may also touch zoning, which can mean a zoning refusal and an appeal before the building permit itself can move forward.
The practical difference from a suburban job is time. In a small town, a straightforward remodel permit can be issued in days. In Boston, a project of the same size can sit in review while separate departments sign off, and a zoning issue can push the start date out by months. We build that into the schedule rather than promising a start date we cannot hold.
Article 85 Demolition Delay Review
Boston has a demolition delay provision, commonly referred to as Article 85 of the zoning code, administered through the Boston Landmarks Commission. In general terms, when a demolition permit is requested for a building over a certain age, the commission reviews whether the structure is historically significant. If it is found significant, a delay period can be imposed before the demolition permit is released.
Homeowners are frequently surprised by this because they are not tearing down a house. Depending on how the work is classified, removing a substantial portion of an exterior wall, a porch, or a rear ell can be treated as demolition for review purposes. If your project involves removing exterior structure rather than only interior finishes, this review needs to be checked at the design stage, not after a permit gets flagged.
Landmark and Historic District Review
Several Boston neighborhoods sit inside protected districts with their own architectural commissions. Back Bay, Beacon Hill, the South End, and parts of Charlestown are the ones we get asked about most. Each district has its own commission and its own guidelines, and review is generally required for exterior changes visible from a public way.
For a homeowner, this matters most on three items:
- Windows. Replacement is usually the flashpoint. Districts commonly regulate material, profile, muntin pattern, and glazing, and a standard vinyl replacement unit is often not approvable. Repair or a matched wood or approved simulated divided light unit is the more likely path.
- Siding and exterior cladding. Substituting a modern product for original material on a visible elevation is typically reviewed and frequently denied. Repair in kind is the safer assumption.
- Porches, railings, doors, roofing, and trim. Profiles and materials are commonly reviewed on visible elevations.
Interior work is generally outside the scope of district review, which is why a Back Bay kitchen remodel can move faster than a window replacement on the same building.
Triple Deckers and Rowhouses
Boston's housing stock is dominated by two building types that barely exist in our home market.
Triple deckers are wood-framed three-family buildings, most built between roughly 1880 and 1930. Renovating one means dealing with balloon framing in many cases, undersized original joists carrying loads they were never designed for, stacked plumbing that serves all three units, and exterior stair towers that function as required second means of egress. That last point is the one that most affects scheduling. You cannot take the rear stairs out of service for a week without a plan, because the other units legally need that egress.
Rowhouses and brownstones in the South End, Back Bay, and Charlestown share party walls with the buildings on either side. Anything structural has to account for a wall you do not own outright, and demolition, framing, and even fastening decisions change accordingly. Access is usually through the front door and up a narrow stair, so material sizing matters: a sheet of plywood or a bathtub may simply not make the turn, and the plan has to reflect that from the start.
In both building types, the honest answer is that opening a wall often reveals prior work done without permits, notched framing, or a structural condition that needs correcting. We would rather price a contingency for that openly than pretend a hundred-year-old building will behave.
Condo Associations and Trusts
A large share of Boston's triple deckers and rowhouses have been converted to condominiums. That means the building is governed by a condo association or trust, and the governing documents usually require approval before work begins, often before permitting. Common elements such as the roof, exterior walls, windows, and structural framing typically belong to the association rather than to the individual unit owner.
Practically, this adds a step and a calendar dependency: the trustees may only meet monthly, and they may require proof of insurance, work hours limits, elevator or stairway protection, and a defined completion date. We ask about the condo documents at the first site visit because that document controls what is even possible.
Lead Paint and RRP
Boston's housing stock is overwhelmingly pre-1978, so lead paint is the default assumption rather than the exception. Renovation work that disturbs painted surfaces in pre-1978 housing is governed by federal Renovation, Repair and Painting rules, and Massachusetts has its own lead law administered at the state level, with additional requirements where children under six live in the home.
For your project this means containment, specific work practices, cleaning verification, and licensed or certified personnel doing the work. It costs more and it takes longer. It is also not optional.
Asbestos in Pre-1980 Buildings
Older Boston buildings commonly contain asbestos in pipe and boiler insulation, floor tile and the mastic under it, some plaster systems, and roofing and siding materials. Asbestos work in Massachusetts is regulated by the Department of Environmental Protection and requires licensed abatement contractors, notification before work, and proper disposal. We do not perform abatement ourselves. When testing indicates asbestos, that scope goes to a licensed abatement contractor and the rest of the schedule works around it.
Street Occupancy, Dumpsters, and Urban Logistics
This is the part suburban homeowners never think about. In Boston there is usually no driveway and no yard, so every piece of the job that a suburban site absorbs for free becomes a permit or a paid arrangement:
- Occupying a parking space or part of the sidewalk for a dumpster, a delivery, or staging generally requires a city permit, and permits are pulled per period rather than once for the whole job.
- Deliveries have to be scheduled into narrow windows, often early morning, and a truck that cannot unload is a truck that leaves.
- There is little or no room to stage materials on site, so material has to arrive close to when it is installed, or be stored off site and shuttled in.
- Crew parking is a real daily cost, not a rounding error.
- Neighbors are ten feet away, and work hour limits apply.
We pre-stage where we can, sequence deliveries, and keep the footprint small. It still adds labor hours compared with a job where the truck backs up to the garage.
What Boston Costs Compared With Central Massachusetts
We do not publish a fixed premium, because it varies by scope, but the drivers are consistent and worth understanding:
- Longer preconstruction from permitting, zoning, historic review, and association approvals.
- Lead safe work practices and, when required, asbestos abatement.
- Street occupancy and dumpster permits, plus parking.
- Slower material handling, since everything is carried up a narrow stair rather than wheeled in.
- Restricted work hours and delivery windows, which stretch the schedule.
- Travel time from South Barre, roughly 75 to 90 minutes each way, which we price honestly rather than hiding in a line item.
- A higher likelihood of hidden conditions in a building over a century old.
The same kitchen in Boston and in Worcester County are not the same job, and anyone quoting them identically has not thought it through.
How We Work in Boston
We are selective. We take Boston projects where the scope justifies mobilizing a crew for a sustained period, where the approvals path is understood before we start, and where the homeowner wants the planning done properly rather than fast. If your project is better served by a contractor two blocks away, we will tell you that.
What you get from us is a written scope, one point of contact, and the same standard of work our family has been doing in Massachusetts since 1969.
Tolman vs Other General Contractor Companies in Boston
| Feature | Tolman | Other Companies |
|---|---|---|
| Years of Experience | Since 1969 (3 generations) | Often <10 years |
| Upfront Pricing | No hidden fees, written estimate | Common surprise change orders |
| Permit Handling | We file everything for you | Often left to homeowner |
| License & BBB | CS-103336 · A+ BBB | Varies / not displayed |
| Owner On-Site | Mat Tolman personally oversees jobs | Subbed out to crews |
| Local to Boston | Based in South Barre, MA | Often 30+ min away |
General Contractor Services Available in Boston
General Contractor FAQs for Boston Homeowners
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Free on-site estimates. Licensed, insured, and family-owned since 1969.
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Our services in Boston
Dedicated pages for each service we offer in Boston, MA.






